https://divilegends.com (hereafter: the site) requires consideration for and as a condition of allowing you access.
Please read this Terms of Service (“Terms,” “Terms of Service”) carefully before using the site as this Terms of Service contains important information regarding limitations of our liability. Your access to and use of the site is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including but not limited to visitors, users and others, who wish to access and use the site.
By accessing or using the site, or purchasing any product promoted here, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have our permission to access or use the site.
Offers and pricing
We may offer certain services and digital products on this site. The price of these services and digital products can be found listed on the site. This price does not include taxes or other fees that you may be charged. We reserve the right to modify, change, cancel or upgrade a subscription and/or license key without prior notice or consent. Prices of all products are subject to change without prior notice or consent.
Purchases made on the site
If you make a purchase on the site, you will be able to choose the third party payment processor that will collect your payment information and process your payment. The payment processors we currently support are PayPal and Stripe. We are not responsible for the collection, use, sharing or security of your billing information by these third party payment processors. This third party payment processors support the following payment methods: American Express, Discover, MasterCard, and Visa.
You hereby represent and warrant that you have the legal right to use the payment method(s) in connection with any purchase and that the information that you supply to us and to the third party payment processor(s) is true, correct and complete.
Third party purchases
As we talk about many third party products on the site, any purchase that you make following our links will be fully covered by the vendor of the product. We do not accept any liability for third party vendor’s policies.
Cancellation policy
We do not offer you the ability to cancel any purchases that you have made of the services and digital products offered on our site, if it’s not specifically stated along with the offer.
We reserve the right to cancel your purchase for any reason, at our sole discretion, including but not limited to fraud, inaccuracies, and unavailability of the items or services purchased. We will not provide you with any notice prior to cancelling your purchase.
If we cancel your purchase as stated above, we will issue you a refund of the full purchase price that you paid within 7 days from cancellation.
Refund policy
We firmly believe in and stand behind our products, but we understand that they may not work perfectly in every situation. We offer refunds on purchases made of the services and digital products offered on our site. To qualify for a refund, you must submit your request to us within 30 days of your purchase date by contacting us with your order details along with a valid reason for the refund.
We offer refunds at our sole discretion on any purchases of the services and digital products offered on our site for the following reason(s) only: the good, digital product or service failed to meet the warranties, if any, and wrong description.
Please note that we do not offer refunds for any other reasons other than those listed above. In some situations, we reserve the right to reduce the payment processing fee from the total refunded amount.
By purchasing any product from our site, you agree to the product refund policy and relinquish any rights to subject it to any questions, judgment, or legal actions.
Please be aware that when we issue a refund, we as the merchant do not receive the original processing fees back from payment processors (PayPal and Stripe). These fees can often exceed 5% of the transaction amount, depending on your the country and location of the purchaser. This results in a net loss for our business, and absorbing these costs significantly impacts our finances, so we appreciate your understanding. If the reason for your refund does not align with the valid reasons as outlined below, all processing fees will be deducted from the total refund amount.
Reasons we will happily refund your purchase
- Product Issues: The product clearly does not work as described in the product details.
- Support Resolution: There is a significant issue with our product that our support team was contacted about and given an opportunity to resolve, but cannot resolve within a reasonable time, making it unusable.
- Change of Mind: The product works fine, but you’ve changed your mind and can prove you are no longer using our products or any included resources or offers.
Reasons we may hesitate and/or refuse to give a refund
Here are some scenarios where we might hesitate or refuse a refund:
- Active Use: The product is still in use on your websites.
- Product Removal: You have not provided proof that the product has been removed from your site.
- Late Request: The payment was made more than 30 days ago.
- Subscription Renewals: You ignored automatic renewal information but request a refund after the subscription has renewed. We generally do not offer refunds for renewals, but if we make an exception, processing fees will be deducted.
- Outdated Software: You are using an outdated version of Divi, WordPress, or our product.
- Server Issues: Your hosting server does not meet Divi’s recommended requirements or has issues beyond our control.
- Feature Overlap: Updates to Divi may include features similar to those in our products. While we strive to keep our products innovative, refunds will not be issued simply because a feature becomes obsolete or redundant.
- Lack of Cooperation: You refuse to work with our support team or do not follow instructions to give us access to your site.
- Impulse Purchase: You did not thoroughly review the product description, view the demos, access the admin demo, read the documentation, or ask pre-sale questions before purchasing.
- Frustration Outlet: You are seeking a refund out of frustration or as a reaction to a bad day or external factor unrelated to us.
- Questionable Motives: You are attempting to deceive or scam us.
How to request a refund
If your request meets the criteria, please use our contact email (support @ vplsoft.com) to request a refund. Alwayss include the following information:
- Order details: include order number (if available), date of purchase, the amount paid, and the detailed product title and description, if needed.
- Refund reasons: please detail the reasons for a refund.
- Your payment email (email used when paying the product) and contact data.
Once we have confirmed your details, the reason for the refund, and verified that the product is no longer in use, we will initiate the refund through your original payment method. You will receive an automated email from PayPal or Stripe.
Please note that once a refund is processed, the license keys (if any) will be deactivated, and access to updates, support, and downloads will no longer be available. If you need our products again in the future, feel free to reach out to us with any questions.
Support
We sell certain products such as plugins, themes or layouts, as is. There is no implied meaning that what we sell will function in your environment the exact way you would like it, ot that they are fully compatible with all 3rd party plugins and components you are using.
While we attempt to provide the best support possible for our products, we do not guarantee that any particular support query can, or will be answered to the extent, or within a timeframe, that the inquirer is completely satisfied. Technical support for plugins, child themes, and layouts sold and distributed on this site is only available for those who have purchased the product and can prove it within reasons, either by an active subscription or the purchase details.
Support and updates for our products are provided as long as we are actively in development.
Should any one of the following occur, we will no longer be responsible for providing support for our products:
- We are no longer in active development
- We are no longer in business, or were purchased or bought out by another company.
- Divi is no longer actively developed.
- WordPress is no longer actively developed.
No warranty on purchases
The items or services displayed or sold on this site are provided “as is”. No warranty, express or implied (including any implied warranty of merchantability, of satisfactory quality or fitness for a particular purpose or use) shall apply to any items or services displayed or sold on this site, whether arising by law, course of dealing, course of performance, usage of trade or otherwise.
Remedies
By using this site, you agree that the remedy for breach of this Terms of Service as it relates to your purchase shall be repair. You also agree that the remedy for breach of this Terms of Service as it relates to your purchase shall be to pursue dispute resolution as provided in the Jurisdiction and Venue and Governing Law sections below. These remedies intended to be your sole and exclusive remedies for any breach of this Terms of Service as it relates to your purchase.
Commenting and uploading content
By submitting a comment or uploading content onto this site, you grant the owner a worldwide, non-exclusive, perpetual, royalty-free license to reproduce, publish and distribute the comment or content. When you make a comment or upload any content onto this site, you agree that such comment or content may be viewed by other parties and it is your responsibility to ensure that the comment or content does not contain any confidential or proprietary information. You are also responsible for ensuring that your content or comment does not violate any laws, rules or regulations. We reserve the right to remove any content or comment at any time in our sole discretion.
The following is a non-exhaustive list of types of content or comments that you are prohibited from posting on our site:
- Content that harasses others;
- Content that is discriminatory or offensive;
- Swearing, name calling and otherwise abusive content;
- Pornographic and sexually explicit content;
- Content displaying, depicting or suggesting violence;
- Content that exploits or abuses children;
- Content encouraging or committing illegal acts;
- Content infringing on someone’s rights, including intellectual property rights;
- Content advertising products or services without our permission;
- Content whose purpose is spamming others.
Prohibited uses
By using this site, you agree that you will use this site in accordance with all applicable laws, rules, regulations and these Terms at all times. The following is a non-exhaustive list of prohibited uses of this site. You agree that you will not perform any of the following prohibited uses:
- Impersonating or attempting to impersonate Divi Legends or its employees, representatives, subsidiaries or divisions;
- Misrepresenting your identity or affiliation with any person or entity;
- Sending or attempting to send any advertising or promotional material, including but not limited to spam, junk mail, chain mail or any similar material;
- Engaging in any conduct that restricts or inhibits any person’s use or enjoyment of the site, or which, as determined in our sole discretion, may harm us or the users of this site or expose us or other users to liability;
- Using the site in any manner that could disable, overburden, damage or impair the site or interfere with another party’s use of the site;
- Using any robot, spider or other similar automatic technology, process or means to access or use the site for any purpose, including monitoring or copying any of the material on this site;
- Using any manual process or means to monitor or copy any of the material on this site or for any other unauthorized purpose;
- Using any device, software, means or routine that interferes with the proper working of the site, including but not limited to viruses, trojan horses, worms, logic bombs or other such materials;
- Attempting to gain unauthorized access to, interfering with, damaging or disrupting any parts of the site, the server(s) on which the site is stored, or any server, computer or database connected to the site;
- Attempting to attack or attacking the site via a denial-of-service attack or a distributed denial-of-service attack;
- Otherwise attempting to interfere with the proper working of the site;
- Using the site in any way that violates any applicable federal, state or local laws, rules or regulations.
No warranty on Website
This site is provided “as is,” No warranty, express or implied (including any implied warranty of merchantability, of satisfactory quality or fitness for a particular purpose or use) shall apply to this site, whether arising by law, course of dealing, course of performance, usage of trade or otherwise.
Availability, errors and inaccuracies
We assume no liability for the availability, errors or inaccuracies of the information, products or services provided on this site. We may experience delays in updating information on this site and in our advertising on other websites. The information, products and services found on the site may contain errors or inaccuracies or may not be complete or current. Products or services may be incorrectly priced or unavailable. We expressly reserve the right to correct any pricing errors on our site. The inclusion or offering of any product or service on this site does not constitute an endorsement or recommendation of such product or service by us.
Limitation of liability
In no event shall the owner of this site be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, relating to or in any way connected with your access to, display of or use of this site or with the delay or inability to access, display or use this site, including but not limited to your reliance upon opinions or information appearing on this site; any computer viruses, information, software, linked websites operated by third parties, products or services obtained through this site, whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes or otherwise, even if the pwner of the site has been advised of the possibility of such damages.
IF, DESPITE THE LIMITATION ABOVE, THE OWNER IS FOUND LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES OUT OF OR IN ANY WAY CONNECTED WITH ANY OF THE OCCURRENCES DESCRIBED ABOVE, THEN THE LIABILITY OF THE OWNER WILL IN NO EVENT EXCEED THE SERVICE FEES YOU PAID TO THE OWNER IN CONNECTION WITH SUCH TRANSACTION(S) ON THIS SITE. THE LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS OF USE IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF LIABILITY PROVIDED IN THESE TERMS OF USE INURE TO THE BENEFIT OF THE OWNER OF THE SITE.
Links to third party websites
This site may contain hyperlinks to websites operated by third parties and not by us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is your responsibility to take precautions to ensure that whatever links you click on or software that you download, whether from this site or other websites or applications, is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Affiliate Disclaimer
The disclosure that follows is designed to ensure the site’s full compliance with the Federal Trade Commission’s and EU laws policy that demands the website be transparent about any and all affiliate relations the website may have on this website. You, the visitor or customer, should assume that any and all links on this site are affiliate links. If you click on these links and go visit the resulting site, a cookie will be set in your web browser that will generally cause us to receive a commission IF (and only IF) you purchase a product on the other end. This is a legitimate way to monetize and pay for the operation of web sites and the website gladly reveals our affiliate relationships to you.
In addition, the site fully discloses that hyperlinks on this site are in most cases shortened, and in some cases cloaked to hide long ugly links for functionality and tracking purposes. The website have nothing to hide and we are proud of our relationship with the fine vendors, products and services found on this site. Link tracking, shortening and cloaking is a very common practice on all types of web sites.
We do not accept any sort of payment for our reviews
Further, the site does not receive physical products or cash directly in exchange for any reviews or posts you find on this site. No one has paid us to do reviews or posts nor we accept any influence on what we write about the products. The website has to tell you that it is possible that our reviews and posts are influenced by our affiliate relationships and may create a conflict of interest, however we do our best not to let any kind of distraction to interfere with out professional opinion. We do not believe a conflict of interest exists, but you, the visitor or customer, must decide by considering the affiliate relationships and link techniques we have described. We avoid conflicts by only reviewing or posting about products and services that we trust and/or own and believe in.
There are plenty of products that we can choose from to promote, and we focus on the ones that we think will cause you to trust us and come back to read more of our feedback. We strive to always give our honest opinions, findings, beliefs, or experiences on topics or products we write about and promote, and it could also be negative if we find a reason to.
Other vendors may also pay to place advertising on our sites in the form of banners, widgets, and/or hyperlinks. These are paid advertisements and while the website does it’s best to only allow quality products and services to be advertised on our site, we are not responsible for claims or testimonials made on paid advertising links.
We may occasionally use Google Adsense ads that are placed besides our posts. These processes are being taken care of outside our power, and also takes you (the user) outside our website. You can find the detailed Privacy Policy here.
Our own products
Many of the products we publish on the website are our own products, for which we either own the full ownership or the full reseller’s or agency license. In later case we bought the license to sell the products from the original owner and can prove it anytime.
We directly support our own products only, in all other cases the owners are responsible for support.
Such products are subject to removal and price changes at our own discretion.
Jurisdiction and venue
If any matter concerning this purchase shall be brought before a court of law, pre- or post-arbitration, Viewer, visitor, member, subscriber or customer agrees to that the sole and proper jurisdiction to be the state and city declared in the contact information of the web owner unless otherwise here specified.
Applicable law
Viewer, visitor, member, subscriber or customer agrees that the applicable law to be applied shall, in all cases, be that of the state of the Seller.
Changes to Terms of Service
We reserve the right to make changes to these Terms of Service at any time. We will not provide you with any notice when we make changes to this Terms of Service.
Contact Information
The Seller/Owner of this site is:
RD Elektronika d.o.o., C.A.B. 68, SI-1000 Ljubljana, SLOVENIA
Contact Email: support (@) vplsoft.com, All Rights Reserved.